Support

Have a question about Astermax, account setup, installation, billing policy, or privacy? We're here to help.

Contact Us

Email us at support@astermax.com

We respond to all inquiries within 2 business days. For billing and subscription questions, we aim to respond within 1 business day once paid subscriptions are live.

Common Topics

  • Account setup and Google sign-in
  • Installation help for iPhone, Android, and desktop
  • Billing questions and subscription policy — see our Refund Policy
  • Questions about the Personal Blueprint, daily insights, and compatibility reports
  • Privacy and data requests — see our Privacy Policy
  • Technical or product questions

When Contacting Us

To help us resolve your issue faster, please include:

  • The email address associated with your account
  • A brief description of your issue or question
  • For billing issues after launch: the approximate charge date