Support
Have a question about Astermax, account setup, installation, billing policy, or privacy? We're here to help.
Contact Us
Email us at support@astermax.com
We respond to all inquiries within 2 business days. For billing and subscription questions, we aim to respond within 1 business day once paid subscriptions are live.
Common Topics
- Account setup and Google sign-in
- Installation help for iPhone, Android, and desktop
- Billing questions and subscription policy — see our Refund Policy
- Questions about the Personal Blueprint, daily insights, and compatibility reports
- Privacy and data requests — see our Privacy Policy
- Technical or product questions
When Contacting Us
To help us resolve your issue faster, please include:
- The email address associated with your account
- A brief description of your issue or question
- For billing issues after launch: the approximate charge date